Application Client Interface
Secure client application with controlled API consumption and full user activity traceability
IVR.Client provides the controlled user interface of IVR 5.0 AI, consuming APIs exclusively through IVR.Server without direct database access. Every user action is authenticated, logged and traceable, generating objective operational evidence across infrastructure and quality modules.
Client Layer Capabilities
- Exclusive API communication with IVR.Server
- Authenticated sessions with role enforcement
- User action logging with timestamp correlation
- Real-time operational feedback from workers
- Secure configuration and environment isolation
Controlled API Consumption
IVR.Client communicates exclusively with IVR.Server through authenticated HTTP endpoints, ensuring that all business logic and data access are centralized in the service layer. Direct database connections are not permitted at the client level.
This architectural separation guarantees governance, version control and consistent data contracts across modules such as QIF, MSA, SPC and DMIS, while maintaining infrastructure-level security standards.
All operations are mediated, validated and recorded through the central server.
User Authentication and Access Control
User authentication is integrated with the Identity module, enforcing token validation, role-based access control (RBAC) and session policies before any action is executed.
Each authenticated session is associated with user metadata, allowing complete traceability of performed operations, configuration changes and execution triggers.
- Token-based session validation
- Role and permission enforcement
- Session lifecycle monitoring
- Audit-ready activity logs
Operational Feedback and Worker Interaction
IVR.Client provides real-time feedback for operations executed by background workers orchestrated by IVR.Server. Processing status, execution logs and result indicators are retrieved through controlled API calls.
This mechanism ensures that engineering, quality and production users have visibility of automated processing cycles without bypassing infrastructure controls.
User interaction remains consistent, secure and fully traceable within the service ecosystem.
Integration Within the IVR Infrastructure
IVR.Client operates as the presentation layer within the IVR 5.0 AI infrastructure stack, connecting users to services such as Scheduler, OpsMonitoring, Storage and Integration exclusively through IVR.Server.
By isolating the client from direct system resources, the platform enforces architectural discipline, reduces attack surfaces and ensures measurable operational governance.
A secure client layer reinforces consistency, compliance and infrastructure integrity.