Identity and Access Management
Token-based authentication with policy enforcement and auditable access traceability
Identity provides authentication and authorization services for IVR 5.0 AI, issuing tokens and enforcing roles and policies across IVR.Server and IVR.Client. Every login, permission check and access decision is recorded with timestamps, ensuring objective evidence and audit-ready traceability.
Access Governance Capabilities
- Token issuance and validation for API access
- Role-based access control (RBAC) and policy rules
- Centralized login and session lifecycle management
- Audit logs for authentication and authorization events
- Integration with IVR.Client and IVR.Server security pipelines
Authentication Services
Identity centralizes authentication for the platform, validating credentials and issuing signed tokens used across all IVR 5.0 AI services. Tokens represent verified sessions and carry claims required for controlled access to server endpoints.
By standardizing how sessions are created and validated, the platform eliminates ad-hoc authentication mechanisms and ensures consistent security posture across infrastructure and quality workloads.
All authenticated sessions are traceable, repeatable and governed through a single authoritative service.
Authorization, Roles and Policies
Authorization decisions are enforced through role-based access control (RBAC) combined with policy rules that define what operations each role can execute. Access checks occur before any protected endpoint is executed.
Roles and policies are versionable, enabling controlled changes and measurable governance. Each permission evaluation can be correlated to user, token, endpoint and timestamp for audit and compliance requirements.
- RBAC with granular permissions
- Policy evaluation for sensitive operations
- Claims-based authorization in service endpoints
- Versioned roles and controlled changes
Audit Logging and Traceability
Identity produces audit logs for authentication and authorization events, including successful and failed logins, token issuance, token validation and permission checks. Logs include metadata required for objective evidence and investigation.
These records enable correlation across IVR.Server orchestration logs and IVR.Client user actions, supporting end-to-end traceability for operational governance.
Every access decision is an auditable event with timestamped evidence.
Integration Across the Infrastructure Stack
Identity integrates directly with IVR.Server security middleware and IVR.Client session management, ensuring that all API calls are authenticated and authorized consistently. It also supports integration with modules such as Scheduler, OpsMonitoring and Notifications for secure service-to-service access.
With centralized access governance, the IVR platform enforces architectural discipline and reduces the operational risk of unmanaged credentials or inconsistent permission models.
A single identity authority improves security, compliance and measurable control.