Event-Driven Notification Engine
Asynchronous notification delivery with policy enforcement and auditable traceability
IVR.Notifications.Worker consumes events from the IVR 5.0 AI messaging infrastructure and delivers alerts through controlled channels such as email, webhooks or internal signals. Every notification is logged with correlation identifiers and timestamps, ensuring objective delivery evidence and governed communication flows.
Notification Capabilities
- Event-based notification consumption via RabbitMQ
- Policy-driven routing and channel selection
- Delivery status tracking and retry handling
- CorrelationId-based traceability
- Scalable deployment as independent .NET Worker
Event-Driven Communication Model
Notifications in IVR 5.0 AI follow the same asynchronous messaging principles as business and telemetry flows. Workers publish notification intents to dedicated exchanges, decoupling alert generation from delivery mechanisms.
This design prevents direct dependencies between domain modules and communication providers, preserving system isolation and architectural consistency.
Notification generation and delivery remain fully decoupled and infrastructure-governed.
Policy-Based Routing and Channel Control
The module applies routing policies to determine how and where notifications are delivered. Rules can define recipient groups, severity thresholds and preferred communication channels.
Policy enforcement integrates with Identity and configuration modules to ensure that notification flows respect organizational governance and access constraints.
- Email and SMTP-based delivery
- Webhook integration with external systems
- Internal system alerts
- Configurable severity-based routing
Delivery Tracking and Retry Mechanisms
Each notification message includes correlation metadata and delivery status indicators. Success, failure and retry attempts are recorded with timestamps for complete lifecycle visibility.
Structured retry strategies and failure logging ensure resilience without blocking upstream business or monitoring processes.
Every notification attempt becomes a traceable and measurable event.
Scalability and Infrastructure Integration
IVR.Notifications.Worker runs as an independent .NET 8 Worker and can be horizontally scaled based on notification volume. It integrates with OpsMonitoring for runtime visibility and with Storage for persistent audit records.
By isolating communication concerns from domain logic, the platform ensures stable processing, measurable governance and compliance-ready evidence of alert delivery.
A resilient notification layer reinforces distributed architecture discipline and operational transparency.